Privacy Policy

How we protect and use your personal and medical information

1. Introduction

At Susrut Eye Foundation, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Medical Events & Camps platform.

Medical Confidentiality: We treat your medical information with the highest level of confidentiality and comply with all applicable healthcare privacy regulations.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you as an individual:

  • Full name and contact details
  • Date of birth and gender
  • Identification documents
  • Emergency contact information

2.2 Medical Information

For medical event registration, we may collect:

  • Medical history relevant to the event
  • Current health conditions
  • Medication information
  • Insurance details (if applicable)

2.3 Technical Information

Automatically collected information includes:

  • IP address and browser type
  • Device information
  • Usage patterns and preferences
  • Cookies and similar technologies

3. How We Use Your Information

Primary Uses of Your Information:
Event Registration
Processing your medical camp registrations
Medical Services
Providing appropriate healthcare services
Communication
Sending event updates and health information
Service Improvement
Enhancing our platform and services

4. Information Sharing and Disclosure

4.1 Healthcare Providers

We share necessary medical information with:

  • Medical professionals conducting the events
  • Healthcare facilities involved in your care
  • Emergency services when required

4.2 Legal Requirements

We may disclose information when required by law:

  • To comply with legal obligations
  • To protect rights and safety
  • In medical emergency situations

4.3 Service Providers

We work with trusted partners who help us operate our platform. These partners are bound by confidentiality agreements.

5. Data Security

We implement robust security measures to protect your information:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
Security Commitment: While we implement strong security measures, no system can be 100% secure. We continuously work to enhance our security protocols.

6. Data Retention

We retain your information only as long as necessary:

  • Medical Records: As required by healthcare regulations
  • Personal Information: For active service period plus 7 years
  • Technical Data: For analytics and improvement purposes

7. Your Rights

You have the following rights regarding your personal information:

Right to Access
View the personal information we hold about you
Right to Correction
Update or correct your information
Right to Deletion
Request deletion of your personal data
Right to Object
Object to certain data processing activities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Provide personalized content

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent. For pediatric events, information is collected with parental authorization.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email. Continued use after changes constitutes acceptance of the updated policy.

Contact Our Privacy Team

If you have questions about this Privacy Policy or your personal information:

  • Privacy Officer: [email protected]
  • Phone: +91 33 1234 5678 (Extension: 102)
  • Address: Data Protection Office, Susrut Eye Foundation, Salt Lake City, Kolkata - 700106
  • Response Time: We aim to respond to privacy inquiries within 7 working days